Welcome to Dorrel Sweets, a company that has thrived on passion, commitment, and excellence in producing the finest date-infused chocolates. Our dedication to quality is mirrored in our respect for your privacy. At Dorrel Sweets, we believe that the decisions we make today shape the world we live in tomorrow. As a family-owned business for generations, we are committed to investing in the future - our products, our customers, our planet, and our principles.

Our Data Privacy Commitments:

Respect and Value: We deeply value the personal data entrusted to us by our customers, employees, and partners. Our commitment is to treat your data with the utmost respect and confidentiality.

Transparency and Responsibility: We aim to be transparent and accountable in our data handling practices. Our actions are guided by our core values and adherence to legal requirements.

Privacy Rights: We respect and uphold the privacy rights of our customers, clients, and job applicants.

Continuous Improvement: We are dedicated to continuously enhancing our privacy and security measures.

Scope of this Privacy Policy

This Privacy Policy applies to personal data collected by Dorrel Sweets and its family of companies, including subsidiaries and affiliates (collectively, “Dorrel Sweets,” “we,” “us,” or “our”), through our websites, products, mobile applications, and other platforms where this policy is displayed (collectively, the “Platforms”). This policy governs data collected from you in person, through our products, at any of our retail outlets, and when you apply for a job at Dorrel Sweets.

Please note that this Privacy Policy does not extend to information gathered at independently owned and operated franchise locations.

How We Collect and Use Your Information

Information We Collect: 

Personal Identification Information: This may include your name, email address, phone number, and shipping address.

Financial Information: Details such as your credit/debit card numbers or other payment details.

Interaction Data: Information on how you use our website, products, or services, including preferences and feedback.

Technical Data: This might include your IP address, browser type, and operating system.

Use of Information:

Order Processing: To process and fulfill your orders for our chocolates with dates.

Customer Service: To provide you with support and manage our customer relationship.

Improvement and Personalization: To enhance our products, services, and user experience.

Marketing and Communications: To inform you about new products, offers, and news where you have agreed to receive such communications.

Compliance and Safety: To comply with legal requirements and ensure the safety and security of our platforms.

Sharing Your Information

We may share your information with:

Service Providers: Entities that help us with fulfilling orders, delivering packages, processing payments, and providing IT and marketing support.

Legal Obligations: When required by law or to respond to legal processes or potential threats to the safety of any person or our operations.

Business Transfers: In connection with a merger, acquisition, or asset sale of Dorrel Sweets.

Your Privacy Rights

You have the right to access, correct, delete, or transfer your personal data. Please contact us if you wish to exercise these rights.

Security

We take reasonable measures to protect your personal data but remember that no method of transmission over the Internet or electronic storage is 100% secure.

Changes to This Privacy Policy

We may update our Privacy Policy periodically and will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please send us an email at info@dorrelsweets.com 

Your privacy is a priority at Dorrel Sweets, and we're committed to protecting it as we provide you with the finest date-infused chocolates. Thank you for trusting us with your personal information.